Discretion & Privacy
Last updated: February 19, 2026
Your presence within ORCHI is treated with discretion.
This document outlines how your information is handled, protected, and respected when you access our Website or make a selection.
1. Data Controller
ORCHI operates as the data controller in accordance with applicable European data protection laws.
ORCHI [Legal Entity Name]
[Registered address in the Netherlands]
[Chamber of Commerce number (KvK)]
Email: contact@orchi.com
2. Information We Collect
We collect only what is necessary.
This may include:
- Identification details (name, surname)
- Contact information (email address, phone number)
- Billing and shipping address
- Payment information (processed via secure third-party providers)
- Order history
- Technical data (IP address, browser type, device information)
- Website usage data (cookies, analytics data)
3. Purpose of Processing
For access and fulfilment:
- To process and deliver your selection
- To manage payment and logistics
- To provide support when required
Legal basis: Performance of a contract
For communication, where permitted:
- To share updates, releases, and invitations
- To inform you of new offerings and moments within ORCHI
Legal basis: Your consent
Consent may be withdrawn at any time.
For performance and protection:
- To analyse and improve the Website
- To maintain security and prevent misuse
Legal basis: Consent and legitimate interest
4. Cookies
We use cookies to maintain performance and understand interaction.
You may manage your preferences through the Website settings.
5. Sharing of Information
Your information may be shared with selected partners required to operate the House, including:
- Payment providers
- Logistics partners
- Hosting and infrastructure providers
- Analytics and communication services
- Professional advisors
All partners are required to maintain appropriate data protection standards.
Information may also be disclosed where required by law.
6. International Transfers
Where data is transferred outside the European Economic Area, appropriate safeguards are applied, including:
- EU Standard Contractual Clauses
- European Commission adequacy decisions
7. Data Retention
Your information is retained only as long as required.
- Order data: in accordance with legal obligations
- Communication data: until consent is withdrawn
- Security data: as required for protection
Data is securely removed once no longer necessary.
8. Your Rights
You retain full control over your data.
You have the right to:
- Access your data
- Correct inaccurate information
- Request deletion
- Restrict processing
- Request portability
- Object to processing
- Withdraw consent at any time
- File a complaint with the Dutch Data Protection Authority
Requests can be directed to: contact@orchi.com
9. Security
We maintain appropriate safeguards to protect your information against unauthorized access, loss, or misuse.
No system can guarantee absolute security.
10. Contact
For any matter regarding your information:
contact@orchi.com

